Change Management: How to Get Lawyers and Staff to Buy-In to Change
Date & Time
Wednesday, February 5, 2020, 1:00 PM - 2:00 PM
Michele DeStefano William Garcia Ari Kaplan Ralph Baxter
Leaders of law firms and law departments alike often lament their inability to get buy-in from partners and staff on anything from new technologies and processes to new business structures. Their jobs are as much psychologists as lawyers. We walk through two case studies, from a law firm and a law department, to highlight what successful change management looks like in action.
This session will discuss:
  • The hurdles to the evolution of the business model
  • Tactics to overcome those hurdles
  • How to utilize both internal and external resources in pushing through change
  • How to create a clear ROI for change


Michele DeStefano -  University of Miami, LawWithoutWalls
Bill Garcia - Chief Practice Innovation Officer, Thompson Hine LLP
Ari Kaplan - Principal, Ari Kaplan Advisors


Ralph Baxter