Harnessing the Power of a Business-Backed Client Team
Date & Time
Wednesday, February 5, 2020, 11:00 AM - 12:00 PM
Law firm business professionals are increasingly involved in client interactions, from the pitch through the service delivery. But it isn’t always easy getting lawyers to welcome someone else into their client relationship. Acceptance could go a long way in eliminating what can sometimes feel like a caste system in law firms.
We will hear:
Examples of the new or existing roles that law firms are putting in front of clients
What do clients think of working more closely with business professionals alongside lawyers. Who do GCs want to hear from?
How can law firms empower and reward these roles?
What the growth of this model would mean for the overarching issue of giving business professionals a true seat at the table.
How are sales professionals bridging the divide
Reese Arrowsmith - VP, Head of Legal Operations, Campbell Soup Company
Mike Caplan - Chief Operating Officer, Goodwin Procter LLP
Melissa Seitter - Managing Director of Business Development, Marketing and Communications, Kobre & Kim
Dawn Sheiker - Director of Client Relations, Morris James
Ben Seal - Executive Editor, The American Lawyer, ALM Media