Norah leads Fredrikson's Legal Operations department, focusing on improving firm performance, optimizing legal service delivery, and achieving strategic goals. The department includes Practice Management, Attorney Development, Research & Knowledge Management, and Legal Support. Norah is also spearheading the firm's Generative AI Plan, driving innovation and leveraging advanced technologies to enhance legal services and client engagement.

Before becoming Chief Legal Operations Officer, Norah practiced as an employment law attorney for over ten years, serving as a shareholder and chair of the Employment & Labor Group at Fredrikson. Her experience in strategic planning, legal project management, and process improvement fuels her passion for innovation in the legal industry.