Join Bridget McCormack, President and CEO of the American Arbitration Association (AAA),  Jennifer Leonard, Founder of Creative Lawyers and their co-presenters as they update the AAA's story of AI-enabled transformation and offer a roadmap firm and law department leaders can adapt to guide their organizations in reimagining the future of legal services. 

Drawing from their firsthand experience, the presenters will share with attendees the critical stages of their organizational transformation. From shaping a vision that rallies the entire enterprise and identifying change champions to fostering a culture of innovation and psychological safety, participants will gain insights into the key elements that drive successful AI integration. The session will highlight the importance of organizational self-awareness, clear communication, and employee engagement in building an AI-forward organization.

The presenters will share strategies for overcoming common obstacles, such as resistance to change, lack of experience, and the need for creative solutions to structural blockades. They will also discuss the secondary benefits of creating an AI-emergent culture, including enhanced talent attraction and retention.

By the end of the session, participants will have a comprehensive understanding of the different dimensions of AI-enabled transformation: 1) structuring internal innovation, 2) establishing innovation partnerships, and 3) leadership and change management strategies. Attendees will leave equipped with the knowledge they need to proactively structure their organizations for success in an AI-driven world.

Learning Goals:
1. Understand the key components of successful AI integration in legal organizations
2. Learn strategies for cultivating a culture of innovation and adaptability
3. Gain insights into overcoming common obstacles in AI implementation
4. Develop a roadmap for AI-enabled transformation applicable to various legal settings
5. Recognize the broader organizational benefits of embracing AI technology