Date & Time
Tuesday, March 10, 2026, 3:30 PM - 4:30 PM
Name
Agentic Ops: Building a Self-Orchestrating Legal Department
Description
Agentic AI is transforming legal operations by automating matter intake, task routing, drafting, and approvals across multiple systems—without waiting for human initiation. This session explores how forward-looking departments design governance, oversight, and integration models that allow autonomous workflows to scale capacity, shrink cycle times, and elevate the team’s strategic impact.
Discussion topics include:
- How agentic AI automates cross-system workflows and eliminates manual bottlenecks
- Governance frameworks and human-in-the-loop controls for defensible automation
- Early performance benchmarks: cycle-time reduction, accuracy gains, and cost impact

Speakers
Donna Wilkinson, General Counsel - ChartSpan Medical Technologies donna.wilkinson@chartspan.com
Lydia Petrakis, Assistant General Counsel - Microsoft lydia.petrakis@microsoft.com
Joseph Washington, Lead AI and Automation, IBM Legal - IBM joseph.washington@ibm.com
Florence Yee, Vice President, Corporate Counsel - Prudential Financial, Inc. florence.yee@prudential.com
Lydia Petrakis, Assistant General Counsel - Microsoft lydia.petrakis@microsoft.com
Joseph Washington, Lead AI and Automation, IBM Legal - IBM joseph.washington@ibm.com
Florence Yee, Vice President, Corporate Counsel - Prudential Financial, Inc. florence.yee@prudential.com
Eligibility
Ethics
Location Name
Room 406.3