Constance Mockaitis is the Associate Director of eDiscovery Operations in the Legal Operations Department of AbbVie Inc. Constance is the primary liaison for eDiscovery issues across the enterprise and is also responsible for identifying and implementing process improvement and reengineering opportunities for the eDiscovery team. She facilitates the working relationship between Legal IT and members of the Legal Division in refining processes related to AbbVie’s Legal Hold Order Tracking System and AbbVie’s in-house enterprise wide ESI collection and preprocessing tools. Her hands-on approach to the development of workflows, mitigation of risk and the management of the processes at the execution level has allowed her to successfully manage, implement and govern information for a multinational corporation. Constance also works on cross-functional teams that include members of Legal, Records Management, Privacy, Information Security, Corporate Policy and IT Technical Delivery Teams to craft Information Governance strategy and procedures. Constance promotes compliance with IG requirements (e.g. appropriate retention and defensible destruction, privacy and security) and helps formulate strategy and developing plans to increase the value and visibility of information across the organization.