The panel will explore chat bot and robotic process automation opportunities in the knowledge management and legal research arena. The panel will consist of senior knowledge management and legal information professionals who have successfully implemented the technology. The panel will share best practices for selection, implementation, and evaluation of RPA technology.
● Discover how to evaluate their current tasks for potential automation;
● Learn basic skills to implement RPA technology;
● Observe use cases as presented by the panel of existing RPA in legal departments and firms.
● Become familiar with the wide array of automation options.
Cynthia Brown, Director – Research Services, Littler