Day 1 — Tuesday, February 4, 2020

7:00 AM - 8:30 AM | Registration
8:30 AM - 8:35 AM | Welcome Remarks - Bill Carter, CEO, ALM Media
8:35 AM - 8:40 AM | State of the Industry Intro
8:40 AM - 9:05 AM | State of the Industry - ALM Intelligence
9:05 AM - 9:10 AM | Keynote Intro
Appointed by President Donald J. Trump, Rod Rosenstein navigated a complex political environment to complete the Russian election interference investigation while working to fill key Department of Justice offices, increase the productivity of the Department’s 115,000 employees, revise outdated policies, confront new cyber threats, improve a dysfunctional immigration system, and reduce violent crime and opioid abuse.
Session will cover: 
  • Importance of separating politics from the rule of law
    •   Politicalization of the Department of Justice
  • The evolving role of the Department of Justice/Law Enforcement in light of the ever-present cyber, foreign and other threats
    • Covering, cyber, social media, data privacy and protection
10:00 AM - 11:30 AM | Exhibit Hall Grand Opening
From rapid technology advancements to ever-increasing economic pressures, CIOs are continually evolving and adapting to the increasing rate of change happening around them. Effecting change is particularly hard in large law firms, where a conservative mentality about compensation & innovation stills loom large. In this session, we'll examine how CIOs as change agents within firms are adopting an "agility mindset" to propel business forward. We'll also look at how CIOs incorporate design thinking process into their strategies.
Key Takeaways
  • Being an effective change agent
  • Increasing Board-level accountabilities
  • Case studies on design thinking process
11:30 AM - 12:30 PM | Exhibit Hall Lunch
In this session, we'll examine the level of AI adoption at firms, as well as its various challenges & limitations. We'll cut through the hype by delving into case studies that highlight AI's present versus future capabilities. In addition, we'll explore future uses and how automation will continue to reshape the delivery of legal services. Finally, with increasing investments in AI & innovation, we'll examine the mounting pressure on CIO's to demonstrate ROI to their shareholders.
Key Takeaways
  • AI case studies
  • Delivering ROI on innovation
  • How automation is changing the delivery of legal services
  • Business users giving value to technology, not the other way around
5G will deliver high speed, low latency, and networking slicing. With speeds of 10 gigabits per second per device and a latency period of 1-to-4 milliseconds, 5G will be ideal for supporting mission-critical apps, services, and security processes that demand near real-time data communications. Our session will take aim at all of this while examing the overall implications of 5G.
Key Takeaways:
  • Discuss the key differences between 4G & 5G
  • Network slicing as a gamechanger
  • 5G planning tips
Roundtable 1: Re-mapping the New Competitive Landscape
Roundtable 2: Addressing IT's Talent Diversity Gap
Roundtable 3: The Evolving Role of the CIO

Day 2 — Wednesday, February 5, 2020

Even though CIOs are fully accountable for cybersecurity needs, the IT organization alone cannot provide it. Consequently, CIOs are looking beyond traditional approaches to leverage new methods of risk mitigation. In this session, we'll zoom in on emerging cybersecurity threats and the comprehensive countermeasures developed by top-performing CIOs.
Key Takeaways:
  • Emerging cyber threats from nation-states
  • Taking a hard & soft approach to cybersecurity
  • Playing defense without compromising innovation
From GDPR to CCPA, CIOs are inundated with a growing pile of compliance obligations -- and the stakes can't be much higher. It’s not just fines that concern CIOs & their shareholders, but also client trust, potential class actions & legal malpractice exposure. In this session, we'll identify key challenges under each of these Acts. Our panel will also share best practices for data protection, including (i) data storage, (ii) data collection, and (iii) processes for copying or deleting data upon verifiable client requests.
Key Takeaways:
  • Key challenges under the GDPR
  • Key challenges under the CCPA
  • Best practices for data protection
  • RegTech's role in compliance
Being customer centric is not a foreign concept to CIOs, but the models of engagement & collaboration are changing and becoming more innovative. Now, more than ever CIOs are being tasked to lead efforts that enable the firm to engage more directly with clients via technology. Customer empathy is key to making that happen. Consequently, CIOs have been forging tighter partnerships & feedback loops with their CMOs & clients. In this session, we'll cover key aspects of a CIO's customer success playbook.
Key Takeaways:
  • Customer success playbook
  • Being a consulting arm for clients
  • Building coalitions with internal stakeholders & clients
With the predominance of AI & advanced data analytics, IT is not merely a support-the-business function delivering system maintenance & security. By leveraging machine learning & full-stack BI tools, IT is also driving valuable business insights to chief stakeholders across the firm. In this session, we'll explore best practices for leveraging the data-driven focus of IT.
Key Takeaways:
  • IT as a source of business intelligence
  • Advanced analytics that matters most
  • Collaboration & internal stakeholder engagement