Mass arbitrations are increasingly being used as a tactical weapon, catching companies off guard with skyrocketing costs and operational chaos. This session will explore how in-house legal departments can prepare for and respond to these coordinated campaigns—balancing risk, cost, and compliance. From revising arbitration clauses to deploying negotiation strategies at scale, get practical insights on how to stay ahead of this growing trend. Discussion topics include:

• Updating arbitration clauses to manage risk and deter abusive filings
• Operational and legal strategies for handling high volumes of arbitration claims
• Coordinating with external counsel, vendors, and internal teams during mass filings