Constance Mockaitis is the Director of eDiscovery Operations in the Legal Operations Department of AbbVie Inc. Constance is the primary liaison for eDiscovery issues across AbbVie and is also responsible for implementing eDiscovery processes throughout the enterprise. She facilitates the working relationship between Legal IT and members of the Legal Division in refining processes related to AbbVie’s Legal Hold Order system and AbbVie’s in-house enterprise-wide ESI collection and preprocessing tools and with a focus on continuous process improvement. Her hands-on approach to the development of workflows, mitigation of risk, and oversight of eDiscovery processes at the execution level has allowed her to successfully manage large-scale eDiscovery projects for a multinational corporation. Constance serves as an advisor to AbbVie’s litigators ensuring that eDiscovery strategy is tailored to their case needs and is executed with transparency and accuracy. She strives to work transparently and capture meaningful metrics that enable data-driven decisions for AbbVie. Constance also works on cross-functional teams that include members of Legal, Records Management, Privacy, Information Security, Corporate Policy, and IT Technical Delivery Teams to create preservation and collection strategy and procedures throughout the company. Constance promotes compliance with Legal Hold requirements and helps formulate strategy and develop plans to increase the value and visibility of information across the company.