Full Name
Melissa Prince
Job Title
Chief Client Value and Innovation Officer
Company
Ballard Spahr LLP
Speaker Bio
Melissa Prince serves as the firm’s Chief Client Value and Innovation Officer and sits on the firm's Management Committee and Expanded Board.

Melissa focuses on listening to client needs and understanding how each client's business operates in order to make the connection between value and innovation. She oversees the firm's Client Value and Innovation program, which includes more than 20 business professionals focused on creating a customized experience for each client.


Melissa is a frequent speaker, presenter, and author on legal operations topics. She recently launched the Ballard360 Insider blog, which is focused on delivering insights and best practices in legal operations. Under Melissa's leadership, the firm recently received an innovation award from the Financial Times for Rethinking the Workplace and was named to the Financial Times' Most Innovative Law Firms Business of Law, an innovation "Mover and Shaker" by BTI Consulting, and a finalist for the American Lawyer Industry Awards in the best law firm/client team and best business team categories.

Before coming to Ballard Spahr, Melissa held similar roles at two Am Law 25 firms. She is an attorney who, before leaving private practice, managed complex commercial litigation matters. She is a Six Sigma Green Belt, Accredited Legal Pricing Professional (ALPP), and Accredited Legal Project Management Professional (ALPM).
Melissa Prince