Kristin Sunderman is the Legal Operations Director at Freddie Mac where she leverages her 25 years of experience to create an environment that focuses on innovation, strategic use of technology and to build knowledge in all areas of Legal Operations. Prior to joining Freddie Mac, Ms. Sunderman spent her time in the industry working not only for law firms and corporations but also as an eDiscovery vendor. It is in the vendor world that Ms. Sunderman spent the bulk of her career. She started off in project management but quickly worked up to managing all of Operations. It is there that she focused on creating efficiencies, implementing automation and providing a development path for new Legal Professionals and Specialists. Ms. Sunderman continues to focus on process improvements and development in her current role and prides herself on being heavily involved in mentorship and inclusion programs.