Full Name
Carolyn Humpherys
Job Title
Learning and Change Management Consultant
Company
Traveling Coaches, Inc.
Speaker Bio
Carolyn is a Senior Learning, Communications, and Change Management Consultant with over 20 years of experience at Traveling Coaches. Her expertise in communications, facilitation, technical training, change management, and graphic design, coupled with three decades of experience in the legal industry, positions her as a highly skilled and leading consultant. Utilizing established methodologies in adult learning, change management, and evaluation, Carolyn assists firms in educating people and elevating performance. Her expertise is highly sought after by organizations looking for genuine transformation as they adapt to modern work practices.
Carolyn collaborates closely with clients to craft strategies for a wide range of adoption initiatives such as cloud technologies like NetDocuments, iManage Work, Microsoft 365, Teams and Copilot; compliance topics like Security Awareness and AI usage; and organizational topics such as thriving cultures and information governance. Her focus is on crafting solutions that address the challenges that impact people and the
organization.
Carolyn has an interdisciplinary degree in Organizational Communications, Graphic Design and Writing. Her professional certifications include: Prosci® Change Management; Kirkpatrick Four Levels® of Evaluation; ATD Consulting and Human Performance; and the University of Oklahoma Training & Development Program. A life-long learner, Carolyn dedicates time to researching and learning new technologies.
Since the release of ChatGPT, her focus has included the responsible and effective use of Generative AI tools.
Co-recipient of the ILTA (International Legal Technology Association) 2016 Consultant of the Year award for her role in creating the Traveling Coaches Certified Legal Trainer Program, Carolyn has helped over 150 law firm trainers elevate their performance. She also served as Traveling Coaches Culture Team Lead for six years, overseeing the organization’s Employee Engagement initiatives and helping Traveling Coaches earn the coveted Dallas Business Journal Best Small Businesses to Work award for four consecutive years. She currently serves as the Team Leader for ILTA’s Content Coordinating Team for Training and Adoption and was an ILTACON committee member for four years.
Carolyn collaborates closely with clients to craft strategies for a wide range of adoption initiatives such as cloud technologies like NetDocuments, iManage Work, Microsoft 365, Teams and Copilot; compliance topics like Security Awareness and AI usage; and organizational topics such as thriving cultures and information governance. Her focus is on crafting solutions that address the challenges that impact people and the
organization.
Carolyn has an interdisciplinary degree in Organizational Communications, Graphic Design and Writing. Her professional certifications include: Prosci® Change Management; Kirkpatrick Four Levels® of Evaluation; ATD Consulting and Human Performance; and the University of Oklahoma Training & Development Program. A life-long learner, Carolyn dedicates time to researching and learning new technologies.
Since the release of ChatGPT, her focus has included the responsible and effective use of Generative AI tools.
Co-recipient of the ILTA (International Legal Technology Association) 2016 Consultant of the Year award for her role in creating the Traveling Coaches Certified Legal Trainer Program, Carolyn has helped over 150 law firm trainers elevate their performance. She also served as Traveling Coaches Culture Team Lead for six years, overseeing the organization’s Employee Engagement initiatives and helping Traveling Coaches earn the coveted Dallas Business Journal Best Small Businesses to Work award for four consecutive years. She currently serves as the Team Leader for ILTA’s Content Coordinating Team for Training and Adoption and was an ILTACON committee member for four years.
Speaking At
