Date & Time
Wednesday, July 14, 2021, 3:00 PM - 4:00 PM
Reimagining Legal Services in a More Customer-Centric Context

The late Steve Jobs said: “You’ve got to start with the customer experience and work backwards to the technology—not the other way around.” While the Jobs' adage is typically applied to technology solutions, it can be adapted to the legal services market as well.

Join our panel as they share best practices on how legal service providers, especially law firms, can transition from a service (product) centric approach to one that is more customer centric.

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