As AI agents begin to move legal work forward on their own, a new question becomes unavoidable: who decides what happens next? This fireside conversation shifts the focus from what agents can do to the governance decisions that give them real authority—routing, escalation, completion, and next steps. It’s a practical look at how legal ops leaders define the rules that let agents execute reliably across teams and systems.

Attendees will learn how to:

• Identify the decision points that must be defined before AI agents can operate safely and effectively
• Understand how routing, escalation, and completion rules shape agent-driven workflows
• Clarify ownership and accountability when work moves autonomously
• Align legal, operations, and business stakeholders on how agents should act
• Move from “AI as a tool” to “AI as part of how work actually gets done”