In a rapidly evolving legal landscape, General Counsels (GCs) are increasingly focused on building results-driven partnerships that deliver value beyond cost savings. With demands for efficiency, innovation, and risk management at an all-time high, the criteria for selecting legal service providers have shifted. This session will explore the changing dynamics of GC-provider relationships, shedding light on what GCs prioritize when evaluating potential partners, from technology adoption and service delivery models to strategic alignment and measurable outcomes. Attendees will gain insights into how to position their services to meet the evolving expectations of legal departments and forge impactful, enduring partnerships. Discussion topics include: 

• Key factors that GCs consider when choosing legal service providers in the current market
• How to differentiate your services by aligning with GCs' strategic goals and demonstrating measurable value 
• Emerging trends in legal service delivery that influence GC decision-making and partnership longevity