Date & Time
Tuesday, January 30, 2024, 11:30 AM - 12:30 PM
Name
How the American Arbitration Association Embraced AI to Manage Complex Internal Case Files, Forms, Data and External Workflow
Description
From Ideation to Innovation. Witness how the AAA went from identifying client pain points to building and implementing AI solutions via an innovative and democratic program that jump-started the launch of AI tools to enhance client services. Learn how to build a cross-departmental team that ideates, develops and builds AI solutions centered around solving internal and external client pain points.
Speakers
Bridget McCormack - American Arbitration Association-International Centre for Dispute Resolution
J Walker - System.Legal
Diana Didia - American Arbitration Association
Linda Beyea - American Arbitration Association
J Walker - System.Legal
Diana Didia - American Arbitration Association
Linda Beyea - American Arbitration Association
Location Name
Sutton North