Name
Enhancing The Client Experience: Understanding How CIOs Can Become More Client Centric
Date & Time
Monday, November 4, 2019, 2:45 PM - 3:30 PM
Speakers
Amol Bargaje - Mayer Brown LLP
David Cambria - Baker McKenzie
Jason Barnwell - Microsoft Corporation
Scott Winter - LexisNexis
David Cambria - Baker McKenzie
Jason Barnwell - Microsoft Corporation
Scott Winter - LexisNexis




Description
Delivering services with a client centric approach can often provide your firm with a competitive advantage, but how exactly can CIO's better serve their external customers? Whether it's being involved in client meetings from the beginning or setting up specific client service teams, the goal for all CIO's is to drive impactful value while delivering on their projects. Join this session as our panelists discuss strategies they utilize to better connect with customer needs and provide an enhanced client experience.
Moderator:
Scott Winter, InterAction Director of Product Management - LexisNexis
Speakers:
Amol Bargaje, Global Director, IT Practice and Client Solutions - Mayer Brown LLP
David Cambria, Global Director of Legal Operations - Baker McKenzie
Jason Barnwell, Assistant General Counsel-Legal, Business, Operations and Strategy - Microsoft Corporation