Emojis and Sentiment as New Critical Risk Elements in Corporate Communications: How to Understand and Handle These ‘New Normal’ Data Types
Date & Time
Thursday, February 6, 2020, 12:30 PM - 1:30 PM
Jordan Toumey Razza Nathaniel Huber-Fliflet Peter Gronvall Jack Malley

For better or for worse, emojis are now an established part of human interaction,including professional (and unprofessional) communications. Emojis are being used more and more in corporate email and chat systems and the sentiments represented by these symbols can present significant business risks – and finding them can be a challenge. What can companies do to adapt to the emoji explosion? 

This emerging technology session will take participants through basic emoji meanings, hidden and otherwise, discuss newly-available technology helping target risky communications containing emojis and charged words, outline how lawyers can quickly investigate the substance of the issues at hand, and explain how courts have addressed emojis to date.