Karen Efflandt is Executive Director, Discovery Program Director within the Litigation department at JPMorgan Chase. She serves on the leadership team of Legal Discovery Management, an in-house group that advises and coordinates with internal and external counsel in connection with the discovery process for JPMC’s litigation matters, regulatory inquiries, and investigations. In her role, Karen leads a team of discovery managers and operations specialists based in London, Hong Kong, Bournemouth and New York. The team focuses on data preservation and collection, privacy and protection issues arising from cross-border discovery, and end to end matter management. Prior to joining JPMC, Karen worked with a service provider Applied Discovery, Inc. and the law firm Skadden, Arps, Slate, Meagher and Flom LLP in Washington, DC.