Joy is responsible for client relationship management for all of Litéra’s law firm clients, and she manages both the client development and consulting teams. Joy has spent over 30 years providing document and IT services to lawyers. Prior to joining Litéra, she held various technology leadership roles during the course of a 28-year career at global law firm Sidley Austin LLP. Joy has a long history of leadership in peer networking groups associated with legal technology, beginning with the Washington Perfectionists, the first WordPerfect user group dedicated to legal. She is a three-time Board member and past President of ILTA, and she served on the Legal Advisory Council for both WordPerfect and Microsoft. Joy is a frequent speaker and writer on a wide array of technology and leadership topics.