Khanh Josephson is a seasoned leader in customer success and contract lifecycle management, where she brings years of expertise in driving strategic initiatives and building impactful technology solutions. Trained foundationally as a litigator, Khanh has spent the past seventeen years of her career in-house at four companies in various industries where she handled claims & litigation, commercial transactions and corporate maintenance. She was most recently at Convergint Technologies, a global systems integrator of physical security. Throughout her career, she has been instrumental in managing cross-functional global teams and scaling product strategies that align with both business goals and customer needs. Her approach integrates cross-functional leadership, customer-centric strategies, and a strong technical foundation to help companies leverage legal technology to measure and achieve their goals. Her commitment to fostering collaboration and her focus on continuous improvement makes her a voice at the intersection of tech and legal.