Jennifer is a technologist focused on strategy, customer experience, workflow, process improvement, and product in the legal tech industry. She has worked in software and technology for over a decade, and holds an M.A. in Strategic Communication. She currently leads Solutions Engineering at Zapproved, where she ensures product feature functionality and technical capabilities are designed and implemented in ways that solve real world problems. Zapproved specializes in the corporate in house software, enabling legal team ediscovery preparedness through technology and process improvement. Jennifer is a speaker and content contributor on a variety of data preservation and ediscovery issues, including as a Co-Chair of the PREX Conference.